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Reporting Illegal Content/Abuse

CEOP: In April 2006, a new UK centre was launched called the Child Exploitation and Online Protection Centre (CEOP) . It is a one-stop place to report child sex abuse online or offline. CEOP also have educational resources for educators and young people: http://www.thinkuknow.com

IWF: If you find illegal material on the Internet, contact and inform the Internet Watch Foundation. See http://www.iwf.org.uk for more information.

VGTF: You can also report abuse to the Virtual Global Task Force. See http://www.virtualglobaltaskforce.com for more information.

Facebook: www.facebook.com/safety

YouTube: http://www.google.com/support/youtube/bin/request.py?contact_type=abuse

Action Fraud - a national reporting centre to help you report fraud or online scams or viruses http://www.actionfraud.org.uk

Mobile operators

Since 2004, mobile operators in the UK have signed up to the UK code of practice for the self-regulation of new forms of content on mobiles [last updated on the 10th June 2009]. There is also a European Framework for Safer Mobile Use by Younger Teenagers and Children

Guidance from the Mobile Industry Crime Action Forum (MICAF), the Home Office and the National Mobile Phone Unit: http://www.outofyourhands.com/

You can also contact your mobile operator if you are concerned about the misuse of mobile phones, or if your phone has been stolen. The details are as follow:

Vodafone: [Pay As You Go] 08700 776655; [Pay Monthly contract] 08700 700191
or call 191 on a Vodafone phone

O2: Phone: 0870 521 4000

3: Call 333 from a 3 phone or 0870 733 0333

Orange: [Pay As You Go] 07973 100450 or call 450 on an Orange phone
[Pay Monthly contract] 07973 100150 or call 150 on an Orange phone

T-Mobile: 0845 412 5000 or call 150 on a T-Mobile Phone

Tesco Mobile 0845 301 4455

For more guidance on mobile services, see our mobile guide.

Premium Rate Services

For more information on Premium Rate Services or to report a problem with a premium rate service, see: PhonePayPlus: www.phonepayplus.org.uk AND http://www.phonebrain.org.uk

Cyberbullying

See WISE KIDS guide to Cyberbullying and related resources www.wisekids.org.uk/cyberbullying.htm

For Personal Problems

If you/a young person is in immediate danger, call 999 or contact your local police.

If you have a problem that your family or friends cannot help you with, these are some organisations that you can contact:

You can call Childline for free on 0800 1111 at any time.

You can call the NSPCC Child protection Helpline on 0808 800 5000.

Another service from the NSPCC http://www.worriedneed2talk.org.uk

If you are being bullied, you can speak to a mentor online, see www.cybermentors.org.uk [a Beatbullying project]

You can visit the There4Me website which is for all 12-16 year-olds living in England, Wales, Northern Ireland and the Channel Islands to help you find solutions to your problems http://www.there4me.com

You can also email, text or call the Samaritans. They provide confidential emotional support for people who are in emotional distress including those who have suicidal thoughts. Click here to find out more.

Children's Charities and Protection Services

Stop It Now : http://www.stopitnow.org.uk/ 0808 1000 900
Trafod: http://www.trafod.com
Barnardos: http://www.barnardos.org.uk/
NCH: http://www.nch.org.uk/itok/

Assessing when an email is a hoax: http://www.vmyths.com

Report Online Harassment. http://www.onlineharassment.com

Consumer Direct: www.consumerdirect.gov.uk

CIFAS Credit Industry Fraud Avoidance System (CIFAS) http://ww.cifas.org.uk

Crime Reduction: http://ww.crimereduction.gov.uk/

Department of Trade and Industry (DTI) Consumer Gateway: http://www.consumer.gov.uk

EPIC Online Guide to Practical Privacy Tools: http://www.epic.org/privacy/tools.html

TPS Online website enables consumers to opt-out of receiving unsolicited sales and marketing calls via phone, fax and mobiles. http://www.tpsonline.org.uk/